2007 - 2008• Responsible for the monitoring of all technical incidents related to the new Laguna III during the launch period – Engineering and customer oriented analysis.
• Local correspondent for the launch operation - special task force
• Technical support to the Dealership Network for any technical issues with the vehicle
2006 - 2007Management and reporting of technical incidents with Renault vehicles in the UK. Local correspondent for Central Quality Department.
• Detection of technical incidents and coordination of the implementation of solutions
• Local implementation of Quality improvement strategies and processes, especially for launches of new vehicles (Laguna III)
• Improvement of reporting tools
• Coordination with all associates and stakeholders in the country (Dealership Network, Suppliers) and abroad (Quality department in France, factories all over Europe) to follow-up the development of technical solutions for resolution of customer issues.
2005 - 2005• Research on a new method to detect fake-finger for a fingerprint sensor, as part of a European research programme for biometric security applications (Biosec).
• Development of an embedded biometric application in C/C++
• Development of the prototype electronic card