Pierre GOUIN

• Responsible for the monitoring of all technical incidents related to the new Laguna III during the launch period – Engineering and customer oriented analysis.
• Local correspondent for the launch operation - special task force
• Technical support to the Dealership Network for any technical issues with the vehicle

Management and reporting of technical incidents with Renault vehicles in the UK. Local correspondent for Central Quality Department.

• Detection of technical incidents and coordination of the implementation of solutions
• Local implementation of Quality improvement strategies and processes, especially for launches of new vehicles (Laguna III)
• Improvement of reporting tools
• Coordination with all associates and stakeholders in the country (Dealership Network, Suppliers) and abroad (Quality department in France, factories all over Europe) to follow-up the development of technical solutions for resolution of customer issues.

• Research on a new method to detect fake-finger for a fingerprint sensor, as part of a European research programme for biometric security applications (Biosec).
• Development of an embedded biometric application in C/C++
• Development of the prototype electronic card