Thiago Cardoso Luiz

Thiago Cardoso Luiz

Working to archive more with customers

I'd like to share my expertise

Previous: Hewlett Packard Enterprise, Microsoft, Serasa Experian SA, JotaeMe Fitafer Indústria Metalúrgica LTDA


Previous: Universidade Presbiteriana, FACCAMP



    I'm a professional with more than 10+ years of services, support and tech experience, focus on Cloud Computing, virtualization and monitoring. Help customers realize their full potential through accelerated adoption and productive use of technologies. Used to work in a global team of exceptional people who deliver world class services with partners, earning customer confidence, trust, and loyalty by improving the overall customer and partner experience, serving as the customer advocates and driving customer-centric product improvement.



Solution Architect & Solution Architect

At Hewlett Packard Enterprise

From May 2016 to December 2016
Solution Architect for Brazil territory, responsible for identifying deals with enterprise and SMB customers and translating them into a suitable technical solution, using Business Analyst concepts to understand requirements, design and develop solutions using enterprise architecture frameworks....
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Security and Platform Premier Field Engineer

At Microsoft

From November 2012 to June 2016
I'm responsible for delivering technical and onsite support to Microsoft Services enterprise customers in LATAM, focus on Azure (IaaS and SaaS, compete), Premier Support proactively maintain the health of IT Operations, providing customized, personal services managements and delivering prioritized...
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Student & Presenter

At Microsoft

From October 2010 to December 2012
Microsoft Student Partners (MSP) Presenter of Microsoft events and technical community. Author of articles for Microsoft websites. Semifinalist in Imagine Cup 2012, category IT Challenge. Participant in international events. Microsoft Student Partner TOP 5 Award. Assisting in the...
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At Microsoft

January 2013
Microsoft Most Valuable Professional (MVP) - Directory Services Presenter of Microsoft events and technical community. Author of articles for Microsoft websites. MVP IT Show cast Event organizer (Webcasts and In-person event). TOP 3 event organizer in Brazil related about Windows Server 2012...
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Senior Support Analyst

At Serasa Experian SA

From March 2010 to November 2012
Maintenance and administration of infrastructure LATAM: Exchange 2007, Lync 2010, Windows core (Active Directory / DNS / DHCP / Certificate Authority). OCS Server 2007, SharePoint 2007, 2010, ISA Server/Forefront TMG. Consulting, design and deployment smartcard logon and terminal service (TS - RDS)...
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Network Administrator & Systems Analyst

At JotaeMe Fitafer Indústria Metalúrgica LTDA

From March 2006 to January 2010
Management of servers environment Windows Server, Citrix Presentation Server, Linux Fedora (mail service, Squid, Postfix) Novell Network 4.11 and print servers. Configured and maintained servers Dell and HP, (Network configuration and hardware systems (RAID 1/0/5 (SCSI)), Network (Proxy, TCP/I,...
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FACCAMP, São Paulo

Bachelor of Computer Sciences, FACCAMP

From 2006 to 2009
ITIL V3 (Information Technology Infrastructure Library) Programmer in ADVPL (TCM) Microsiga Protheus 10 TI - Educacional.


  • Active Directory
  • Blogging
  • Cisco Switches/Routers
  • Citrix Presentation Server
  • Citrix XenApp
  • Citrix XenDesktop
  • Control-M
  • Dell Server Hardware
  • Show all skills (42)